Nothing comes from nothing - least of all high quality.
The Sixt Limousine Service provides first-class vehicles and well trained chauffeurs – but your opinion counts too. Because when it comes to luxury, no compromises are made: each guest is different, everyone has different expectations and desires, and our Limousine and Chauffeur Service, re-adjusts itself to each guest, to make their stay as pleasant as possible. Therefore, our quality control system is constantly striving to be at the cutting edge in terms of our customer needs. To make this possible and to maintain our high quality, the Sixt Limousine Service has designed an internal escalation management system, whereby every employee can report irregularities. In addition to this, customer satisfaction is measured on a continual basis by audits, whereby customers are free to fill out a questionnaire after each trip and to send it to our quality control team. In addition, unannounced inspections are regularly carried out on site, as well as “mystery shopping”, where a test customer completes a 45-point questionnaire after his/her journey.
Whether on a business trip, on holiday or on the way to make a special appearance, it is always the case that with the Sixt Limousine Service you are not driven, you are chauffeured, and with the highest standards of quality.
The Sixt Limousine Service and its high levels of quality are topics close to Regine Sixt’s heart: she knows from personal experience how important attention to detail is.